How to request your privacy report

Make a CCPA-style data subject request: know what FabWise has about you, ask us to correct or delete it, or opt out of certain processing.

Why it matters

Privacy laws — California's CCPA / CPRA, and similar laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states — give you specific rights over the personal information businesses hold about you. FabWise honors these rights for customers and users in any US state.

The rights below are most explicitly defined under California law. FabWise applies the same rights to all US users.

Your rights

Right to know

You can ask FabWise:

What categories of personal information we've collected about you
What sources we collected it from
What business or commercial purposes we collected it for
What categories of third parties we share it with
The specific pieces of personal information we have about you

Right to delete

You can ask FabWise to delete personal information we hold about you, subject to legal-retention exceptions. See How to delete your account.

Right to correct

You can ask FabWise to correct inaccurate personal information we hold about you.

You can opt out of the sale of your personal information or sharing for cross-context behavioral advertising. FabWise does not sell or share personal information for these purposes — but we honor the right on its face.

Right to limit use of sensitive personal information

The CPRA provides this right where applicable. FabWise does not collect Sensitive Personal Information as defined under CPRA (no Social Security Numbers, no payment-card numbers, no precise geolocation, no biometrics, no race / religion / sexual-orientation data), so this right is rarely operationally relevant for FabWise users.

Right to non-discrimination

You can exercise any of these rights without consequence. FabWise will not deny you service, charge you a different price, or provide a different level of service because you exercised your privacy rights.

How to make a request

The fast path: email us

Email [email protected] with:

Subject line: "Privacy Request — [Right to Know / Delete / Correct / Opt-Out]"
Your full name
The email address you use with FabWise (or used in the past)
Your company name (the FabWise customer account you're associated with)
A clear description of what you're requesting — for example, "I want a copy of all the personal information FabWise has about me" or "I want to correct my last name from 'Smith' to 'Smith-Jones'"
Verification information — we may ask follow-up questions to verify your identity. This protects you from unauthorized requests in your name.

The faster path: through your account admin (for routine cases)

If you're an employee on a customer account and your request is routine (e.g., "fix my last name"), your account admin can usually resolve it immediately by editing your user profile in the admin app. Save the privacy@ channel for cases where you can't reach your admin or you're requesting a privacy-specific right.

Response timeline

Acknowledgment — within 10 business days of receiving your request, we confirm we received it.
Substantive response — within 45 calendar days of receiving your request. We may extend once by an additional 45 days where reasonably necessary, with notice to you explaining why.

These timelines mirror CCPA / CPRA requirements.

Authorized agents

You can designate someone to make a request on your behalf (an "authorized agent"). They must provide:

Written authorization from you, signed
Their contact information

We may still ask you directly to confirm you authorized the request — to protect you from unauthorized agents claiming to act for you.

What we'll need to verify your identity

To prevent someone else from impersonating you to access or delete your data, we verify your identity proportional to the sensitivity of the request:

Routine corrections (typo in your name): low-risk — we may verify with just your email + employer match.
Right to know / data export: medium-risk — we may ask for additional information that matches what FabWise has on file (your role, your start date, your supervisor, etc.).
Right to delete: higher-risk — we may require multiple matching data points.

We do NOT ask for sensitive information (SSN, government ID) for verification. If you're asked for that, it's not us — please report it.

What if I'm not satisfied with FabWise's response?

If you believe FabWise has not adequately addressed your privacy request, or if you have a privacy concern:

Reply to our response asking for clarification or escalation
Email [email protected] for review
For California residents, you also have the right to file a complaint with the California Privacy Protection Agency.

We'd much rather resolve your concern directly. We take privacy seriously and we'll work in good faith.

Common questions

Q: Is there a fee?
A: No. CCPA-style data subject requests are free.

Q: Can my employer see I made a privacy request?
A: Generally no — privacy@ requests are between you and FabWise. The exception: if your request affects your account admin's ability to operate (e.g., right-to-delete that takes you out of the system), the admin will see the user-removal happen even if not the why. Most requests don't trigger that.

Q: What if I can't access the email I used with FabWise?
A: Email [email protected] from a new address with as much verification information as you can provide. We'll work with you to verify your identity.

Q: Can I make a request anonymously?
A: We can't process privacy requests without verifying who they're about — anonymity defeats the point of "your" rights. If you have an anonymous tip about a privacy concern (not a request about your own data), email us with whatever information you're comfortable sharing.

Q: How often can I make requests?
A: As often as you'd like. CCPA suggests businesses can decline duplicate requests within a 12-month window, but FabWise's policy is to always respond — even if the answer is "we addressed this in your prior request on [date] and the situation hasn't changed."

How to export your data (the "right to know" implementation)
How to delete your account (the "right to delete" implementation)
Privacy Policy (full data-handling reference)
Compliance (CCPA + other US-state privacy laws + what's out of scope)

Last updated: 2026-05-10